We are Corporate Training Specialists
Involved in the Computer Industry for over 20 years, our experience includes programming (software development), Analysis (troubleshooting), Project Management and Help Desk Support. There is no problem too small, and no challenge that we cannot overcome.
High productivity is important to any business. Ensuring your employees are properly trained to use the applications you use in your office is crucial. Our approach to Training is unique because we make every effort to ensure your training is effective.
We offer a unique approach to Training. Our half-day sessions* ensure maximum retention and leave the rest of the day to get your regular work done. Large groups are unheard of because small groups learn better. No need to arrange transportation; we’ll bring the Certified trainer to you. Training materials can be customized to your needs and our rates are affordable.
We limit class sizes for the simple reason that small groups learn better. With smaller groups, there is plenty of opportunity for interaction with the instructor and other participants.
Tell us what you need to learn, and we’ll compile the right material for you at no extra charge. From beginner to “Power User”, we can handle your needs.
* Full day sessions are available if preferred, of course!
About RCC Training
Because we’re Corporate Training Specialists, we are experts at understanding the skills you need to have in order to be more effective at your job.. Since Microsoft Office is the primary tool used in most offices today, we have focused on this Productivity software since skills in this area will have the greatest impact on your day-to-day work life. We can often reduce the amount of time spent on an activity from hours to minutes leaving you time for additional analysis or other tasks. Maybe it will just let you get home on time for a change!
Our full-day classes use courseware from a Canadian vendor, and can be customized to meet your needs. These excellent books – yours to keep after the session is over – can be used as a reference when performing related functions back at work. On-site sessions can use these books with full-day classes or two half-day classes. We have laptops available for your group to use during training, if required, and you’re always welcome to bring your own machine.
Half-day classes are extremely popular since staff will only need to be away from their desks for half a day. They can concentrate on their training and not worry about being called away for something that can likely wait another couple of hours. This is especially useful with onsite training since it’s not uncommon to have staff members pulled out of training to deal with an emergency. Choose from standard courseware or custom topics for these short sessions.
We have experience dealing with a wide breadth of industry across Ontario. Since 2001, we have performed professional training for large and small corporations and non-profits as well as School Board, Community College and University groups.
Our instructors are independent business owners who know what’s required to succeed in the real world. They are accustomed to teaching adults with varying skill levels in the products they support and are extremely good at what they do!
After-course support is included in your fee!
With over 25 years’ experience in the IT field, John Rutledge has a BA in Psychology and a Diploma in Computer Programming as well as having received numerous certifications and awards. John was the Manager of a Technical Support Desk for a multinational for several years. Prior to that, he held roles as Project Lead on a national software implementation project, Systems Analyst and Programmer Analyst.
John works regularly with businesses of all sizes to assist them in understanding and managing their data. He holds a Microsoft Office Specialist “Master” certification and completed his International Computer Driver’s License certification testing in record time.
John is an expert computer consultant who has a broad range of experience and knowledge about computers and technology. He teaches others how to use computers efficiently, effectively, and safely. In addition, he keeps up-to-date on changes that affect the computer industry, such as new operating systems, Internet browsers, and other applications.
RCC Training started in 2001 as Resolutions Computer Consulting. The emphasis was on finding solutions for small businesses to aid in the efficiencies of their processes. In many cases, a need for training was identified and this soon became a large part of the services that were offered. In 2012, a decision was made to set up a separate web presence to promote the training services separately from the other consulting services. RCC Training was born.
Our training clients include government agencies, large and small corporations, school boards, Universities, non-profits and individuals. In 2017, we began scheduling public sessions – something new for us – to help reach those individuals working for smaller companies that weren’t able to put a group together for training. This has expanded our reach to smaller companies and enabled us to improve the efficiencies and skills of many more individuals. We serve Guelph, Kitchener, Waterloo, Cambridge and also have customers in the Greater Toronto Area (GTA), Kemptville, London, Milton, Orangeville, Ridgetown, Sarnia, Stratford and surrounding regions. The COVID-19 pandemic extended our reach to other provinces and several locations in the U.S. when we began offering online delivery.
We look forward to ensuring you have the skills you need so you can do your job better and get home on time!
We are a member of your local community
Established in 2001 and based in Guelph, Ontario, we serve Guelph, Kitchener, Waterloo, Cambridge and other local areas. We believe in supporting local companies with cost-effective solutions to ensure they remain competitive in the marketplace. We are a member of the Guelph Chamber of Commerce and all Guelph Chamber members can enjoy a member’s discount on our services.