PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
WHEN DO WE COLLECT PERSONAL INFORMATION?
HOW DO WE USE YOUR PERSONAL INFORMATION?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
HOW DO WE PROTECT YOUR INFORMATION?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
PRIVACY AND DATA PROTECTION
Each party will comply with Data Protection Law (as defined below). Without limiting the foregoing, each party will:
“Data Protection Law” means any laws applicable to you or RCC Training, relating to data security,
data protection and/or privacy, including Regulation (EU) 2016/679 of the European Parliament and
of the Council of 27 April 2016 on the protection of natural persons with regard to processing of
Personal Data and the free movement of that data (“GDPR”).
“Personal Data” means any information relating to an identified or identifiable natural person. An
identifiable natural person is one who can be identified directly or indirectly by referencing an
identifier such as a name, an identification number, location data, an online identifier, or to one or
more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social
identity of that natural person.
DO WE USE ‘COOKIES’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
THE PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT(PIPEDA)
The Personal Information Protection and Electronic Documents Act (PIPEDA) is the federal privacy law for private-sector organizations. It sets out the ground rules for how businesses must handle personal information in the course of commercial activity.
WHAT IS “PERSONAL INFORMATION”?
Under PIPEDA, personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:
WHAT IS NOT COVERED BY PIPEDA?
There are some instances where PIPEDA does not apply. Some examples include:
Unless they are engaging in commercial activities that are not central to their mandate and involve personal information, PIPEDA does not generally apply to:
Municipalities, universities, schools, and hospitals are generally covered by provincial laws. PIPEDA may only apply in certain situations.
HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
DOES OUR SITE ALLOW THIRD-PARTY BEHAVIORAL TRACKING?
It’s also important to note that we do not allow third-party behavioral tracking
YOUTH PRIVACY IN CANADA
Youth privacy is increasingly important, especially in light of how young people adeptly integrate the Internet and online serves into their daily lives. Under the United Nations 1989 Convention on the Rights of the Child, privacy is a basic human right for everyone under the age of 18. In the United States, the FTC passed the Children’s Online Privacy Protection Act in 1998, specifically protecting children under age 13. Canadian privacy legislation – the PIPEDA and the Privacy Act – also ensure that children’s privacy is protected in the private and public spheres. The Canadian Privacy Commissioner has made youth privacy one of the issues to focus on.
We do not specifically market to children under the age of 13 years old.
FAIR INFORMATION PRACTICES
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
IN ORDER TO BE IN LINE WITH FAIR INFORMATION PRACTICES WE WILL TAKE THE FOLLOWING RESPONSIVE ACTION, SHOULD A DATA BREACH OCCUR:
We will notify you via email
We will notify the users via in-site notification
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org
and we will promptly remove you from ALL correspondence.
RCC Training complies with the requirements set out in the EU GDPR where applicable.
218 Silvercreek Parkway North, Suite 225,
Guelph, Ontario N1H 8E8